Sure, websites get big. But do they get so big that you can’t afford to have someone there, live, capturing your visitors with a business chat interface that can drive interest and conversions through the roof? No — it’s entirely possible, and here’s why it’s done.
#5: Create a Whole New Experience
Most visitors to your site will arrive, read what you have to offer, be swayed (or not) by your combination of design and writing, and do what you asked them to do. But if you have a real live business chat on the site, in which they can ask questions to an actual person? The whole purpose of your site has suddenly shifted.
#4: It’s Easier to Get Leads in Chat Than Any Other Method
There’s a tangible gap in the way email works. Sure, it’s a fast method of communication, but in one sense, it’s not even as fast as sending a text message. Of all the ways you can communicate with your customers, besides the telephone, chat is one of the most instant. If you can add it to a website, you’ll pull leads even faster.
#3: Chat Lets You Test
Another wonderful thing about using business chat is the ability to measure how many people actually respond to your chats by using all the advanced tracking software found in the best live chat programs online. You can make changes to your site and watch the chats go up. But that’s not all…
#2: Focus Groups Are Easier With Chat
When you do make those changes and adjustments to your site, shifting elements around, modifying your copy (this is called split testing), you can get _instant_ feedback by instructing your chat operators to ask, as a closing question, what it was that pulled them in about the chat. You can get instant focus groups, any time you want.
#1: Chat Adds The Human Touch To Your Site
The fundamental problem when it comes to making websites ‘interactive’ is that for so long, that’s been a buzz-word for shiny buttons and moving elements — and really, none of it has been truly interactive. There are web 2.0 elements, there are forums and comments and all the rest, but when you add a live business chat with a real person, directly to your site, you’ve taken a site residing on a server and made it into something truly human instead.
Live Business Chat has helped millions of small business owners to generate leads online. Don’t miss the opportunity to be there for your clients when they need you – convert visitors into customers with the help of professional Live Chat Agents from Jetspring.com.